Is Prithvi Books a genuine seller? How are prices so low?

This is a Fun Question which comes up quite often!  Customers are often shocked by how our prices are much lower compared to other famous e-commerce websites or their local book stores.

We are basically wholesale distributors of medical and healthcare books. We buy thousands of copies in bulk and are hence able to get preferential deals from book publishers. We pass on a lot of that discount to students and doctors.

We have been doing this for over 65 years. We strongly believe that medical education is to be subsidised to enable medical students to buy as many good books as possible and gain as much knowledge as possible to better equip them to save lives in the future.

Our business model is optimized around volume sales. We have very low-profit margins per book but hope to compensate low margins by selling many books. It’s a win-win situation!

When will my order be shipped?

We try our best to dispatch orders as soon as possible. Due to the worsening Covid19 situation, our supply chains are under a lot of stress and courier companies are delaying their pickups.
Please allow us up to 48 hours to dispatch your order.

How will my books be shipped ?

We have affiliations with a large number of logistics companies like The Professional Couriers,FedEx, Delhivery, IndiaPost, VRL etc. We use sophisticated algorithms to choose the best operator to deliver based on factors like the total weight of the consignment, distance etc. to ensure your parcel reaches you as soon as possible.

Estimated delivery time?

Due to the worsening covid19 situation, our delivery times have been delayed. We do our best to pack and keep your order ready on time. Off late, there has been delays in pickup by the courier companies. The below timeline is after we “dispatch”  your order. 95% of all orders are dispatched within 48 hours of being placed

I) Bangalore Urban : 1-2 days after dispatch

  1. ii) inside Karnataka , 2-3 days after dispatch

iii) Tamil Nadu : 1-2 days after dispatch

AP, Telangana & Kerala : within 3-5 days from dispatch

Maharashtra : 3-4 days after dispatch

iv) within 5-6 days for our customers in North India.

Can’t find a book ?

Drop a message to use using the whatsapp button on our website and mention the name of the book. We will quickly add the book to the website and get back to you with an updated link as soon as possible. It’s highly probable that we have the book in our store but might have just forgotten to put it up on the website.

Are prices on the website the same as in the Bangalore retail store ?

The short answer is NO. Prices will always be 2 to 3 % lower in our physical retail store. There are a few extra charges that come into play when we sell books online. Most notable of these are payment gateways which charge a transaction fee to ensure your money is safe during transit from your bank account to ours. However, as you will see on comparison our prices are still highly competitive and lower than compared to other online vendors and offline book shops. We do urge you to visit our store as we have a collection of over 10,000 medical books there to browse from, many of which we may not have uploaded on this website.

Can I exchange books or get a refund ?

Sorry to say this but we have a no refund and exchange policy. Please bear this in mind while placing an order. 

How and when can I cancel my order ?

Orders once placed cannot be cancelled or refunded. Please reffer to our Cancellations and Refunds (click here) section for more information.

What do I do if my books are damaged ?

If books are damaged during transit, we take up the responsibility of exchanging it. Reach out to us on our whatsapp helpline number 8861944299 for further instruction.